If you’re part of a People and Culture (or HR, for the traditionalists!) team that is about to embark down the road of implementing a suite of HR technology and can’t answer that question, then now is the time to quickly revisit it. Before it all goes horribly wrong.

How often do organisations start with the solution first, and then never really work their way back to why the solution is needed in the first place? Or if they have done so, the message has never really permeated beyond the confines of the People and Culture (P&C) team? And then we wonder why the project never really got any traction in the business.